Our customers include gas stove and integrated cooker plants, wall-hung boiler manufacturers, water heater factories, kitchen appliance makers, component suppliers and third-party testing laboratories.
Frequently Asked Questions
Quick answers to common questions about our test equipment, customization, delivery and after-sales support.
To quote accurately, please share: product type and dimensions, test items and relevant standards, required capacity or number of stations, working environment, power supply and voltage. The more detail you provide, the more precise the scheme and quotation will be.
We provide a 1-year whole-machine warranty. During the warranty period, non-human damage is repaired free of charge. The compressor of environmental chambers and other long-life parts follow the manufacturer warranty terms.
We support EXW, FOB, CIF and other common Incoterms. For most overseas orders we recommend FOB Shenzhen or Guangzhou; for turnkey projects we can also provide DDP service including customs clearance and inland delivery.
For turnkey projects we can agree on a milestone payment schedule — for example 30% deposit, 40% before shipment, 20% after installation acceptance and 10% after the warranty period. Specific terms are negotiated per project.
Our equipment is developed in line with IEC, EN and GB standards for gas appliances, electric appliances and environmental testing — including EN 30, EN 26, EN 15502, GB 16410, GB 6932, IEC 60335 and IEC 60068 series. Tell us the standards your product must meet, and we will configure the machine accordingly.
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