What if the machine has a problem after delivery?

All machines are packed in export-grade wooden cases with internal shock protection and moisture-proof treatment. The packing meets international shipping standards and protects the equipment through sea or air freight.

Yes. We can apply your brand name, logo, color scheme and controller interface language on the machines (OEM), or develop an exclusive design for your market (ODM). Tell us your branding requirements before production.

Shipping cost depends on the trade term: under FOB we arrange delivery to the designated port; under CIF we cover freight and insurance to the destination port; under EXW you arrange pickup from our factory. We will confirm all logistics costs clearly in the quotation.

We keep spare parts for all delivered models for at least 10 years after purchase, and guarantee lifetime technical support. Common wear parts (sensors, valves, relays) are kept in stock for express shipment.

All measurement instruments used on our machines are calibrated by accredited laboratories, with calibration certificates included in the delivery package. We also recommend annual recalibration and can guide you through the procedure remotely.