We are located in Xiaolan Town, Zhongshan City, Guangdong Province, China — the heart of the home appliance manufacturing cluster. Our factory integrates R&D, sheet metal processing, assembly, testing and after-sales service under one roof.
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FAQ
Frequently Asked Questions
Quick answers to common questions about our test equipment, customization, delivery and after-sales support.
Yes. We provide the complete export documentation package — commercial invoice, packing list, bill of lading, certificate of origin, CE certificates and calibration reports — and our freight partners handle customs clearance smoothly.
Our customers include gas stove and integrated cooker plants, wall-hung boiler manufacturers, water heater factories, kitchen appliance makers, component suppliers and third-party testing laboratories.
For any issue, contact our after-sales team via email or WhatsApp with photos or a short video. We provide 24-hour online remote support to diagnose and guide repairs. Spare parts are shipped express if replacement is needed.
We provide a 1-year whole-machine warranty. During the warranty period, non-human damage is repaired free of charge. The compressor of environmental chambers and other long-life parts follow the manufacturer warranty terms.
Of course. Customers are welcome to visit our Zhongshan factory to see the workshop, inspect machines under test and meet our engineers. For customers who cannot visit, we provide video factory tours and live testing demonstrations.
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- wanhe1718@gmail.com
- +86 18307609558
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