Customized equipment generally takes 30-45 working days from design confirmation. Standard models ship within 15-25 working days. Complex turnkey projects (multiple stations or complete laboratories) take 45-60 working days. We always confirm the delivery date in the order contract and share progress updates.
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FAQ
Frequently Asked Questions
Quick answers to common questions about our test equipment, customization, delivery and after-sales support.
We support EXW, FOB, CIF and other common Incoterms. For most overseas orders we recommend FOB Shenzhen or Guangzhou; for turnkey projects we can also provide DDP service including customs clearance and inland delivery.
Yes, we accept irrevocable Letter of Credit (L/C) at sight for larger orders. Please provide your issuing bank details and we will confirm the terms with our bank.
Yes. We provide the complete export documentation package — commercial invoice, packing list, bill of lading, certificate of origin, CE certificates and calibration reports — and our freight partners handle customs clearance smoothly.
Yes. The electrical system of each machine is CE compliant, and we can provide CE certificates and technical documentation. For machines used in certification testing, we also supply the calibration reports of the built-in instruments.
Yes. We can manufacture strictly according to your drawings, technical documents or samples. Our engineers will verify key parameters and tolerances with you before production to make sure the result matches your design intent.
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