Do you accept L/C?

For any issue, contact our after-sales team via email or WhatsApp with photos or a short video. We provide 24-hour online remote support to diagnose and guide repairs. Spare parts are shipped express if replacement is needed.

Customized equipment generally takes 30-45 working days from design confirmation. Standard models ship within 15-25 working days. Complex turnkey projects (multiple stations or complete laboratories) take 45-60 working days. We always confirm the delivery date in the order contract and share progress updates.

All measurement instruments used on our machines are calibrated by accredited laboratories, with calibration certificates included in the delivery package. We also recommend annual recalibration and can guide you through the procedure remotely.

Yes. We can apply your brand name, logo, color scheme and controller interface language on the machines (OEM), or develop an exclusive design for your market (ODM). Tell us your branding requirements before production.

Yes, we accept irrevocable Letter of Credit (L/C) at sight for larger orders. Please provide your issuing bank details and we will confirm the terms with our bank.